Shoppers Drug Mart Kelowna – All Locations Hours Contacts

Shoppers Drug Mart operates multiple locations throughout Kelowna and West Kelowna, British Columbia, making it one of the most accessible pharmacy chains in the Okanagan region. The retailer, Canada’s leading pharmacist-owned chain with over 1,300 locations nationwide, serves thousands of local residents daily with prescription services, health consultations, and retail products. For those searching for pharmacy services in the Central Okanagan area, understanding store locations, hours, and available contact methods can save significant time.

The main anchor location sits within Orchard Park Shopping Centre, the region’s largest mall, while additional stores are scattered across Kelowna’s neighborhoods and into West Kelowna. Each location offers varying levels of service, from basic prescription fulfillment to comprehensive pharmacist consultations and health program support. This guide provides a complete overview of every Shoppers Drug Mart operating in the Kelowna area, including verified addresses, phone numbers, pharmacy hours, and available health services.

Where Are Shoppers Drug Mart Stores Located in Kelowna?

The Kelowna area hosts at least eight Shoppers Drug Mart locations, with the primary store serving as an anchor within Orchard Park Shopping Centre. These locations span from the busy Highway 33 corridor to the lakeshore areas, with one location extending into West Kelowna. The geographic distribution ensures most residents can reach a location within a reasonable driving distance.

Several stores across Kelowna offer extended health services including flu shot bookings, prescription refills through online portals, and naloxone kit distribution for opioid emergency response. The West Kelowna location provides wheelchair accessibility and naloxone training programs in English, serving as a community health resource beyond standard retail functions.

Key advantages for shoppers in the Kelowna area include extended operating hours at most locations, integrated pharmacy and retail services under one roof at the mall location, and multiple contact methods including phone, fax, and email for prescription inquiries. The Orchard Park Shopping Centre website provides current information about the anchor store within the mall.

• Multiple locations across Kelowna and West Kelowna for convenient access
• Orchard Park anchor store offers integrated retail and pharmacy services
• Prescription refills available through online portals and mobile apps
• Some locations provide naloxone kits and opioid response training
• Extended daily hours at select stores (8 AM to 10 PM)
• PC Optimum loyalty points accepted at all Canadian locations
• Flu shot booking available through pharmacy appointments

Orchard Park Shopping Centre Location (Store #225)

The flagship Kelowna location operates as Store #225 within Orchard Park Shopping Centre, the largest shopping complex in the Okanagan. This store functions as a full-service pharmacy and retail location, serving the daily needs of mall shoppers and surrounding neighborhood residents.

Additional details for Store #225 include a fax line at 250-860-9104 and email contact at asdm225@shoppersdrugmart.ca. Parking is available within the Orchard Park Shopping Centre parking facilities, making it convenient for customers picking up prescriptions or shopping for health and beauty products.

West Kelowna and Surrounding Area Stores

West Kelowna is served by at least two Shoppers Drug Mart locations, with the primary store at Unit 100 – 525 Highway 97 S operating with full daily hours from 8 AM to 10 PM. This location is wheelchair accessible and offers naloxone kits along with training for opioid emergency response, according to HealthLinkBC.

The West Kelowna store on Dobbin Road, located at #1 – 2475 Dobbin Rd West, provides additional coverage for residents in the growing Westbank area. These stores complement the Kelowna locations by expanding access to pharmacy services for communities west of Okanagan Lake.

What Are the Hours for Shoppers Drug Mart Kelowna?

The most reliable operating hours in the Kelowna area belong to the Orchard Park Shopping Centre store and the West Kelowna location on Highway 97 South. Both locations maintain consistent daily schedules, opening at 8:00 AM and closing at 10:00 PM seven days a week, including weekends and holidays. This consistency makes them reliable options for residents needing pharmacy services outside typical business hours.

Other Kelowna locations may operate on slightly different schedules, with some stores potentially closing earlier on certain days or maintaining reduced weekend hours. The variation appears most common among smaller neighborhood locations that may have more limited pharmacy staffing. According to the PocketPills pharmacy directory, hours can differ between stores, and customers are encouraged to confirm specific location schedules before visiting.

Weekly Flyer and Promotions

Shoppers Drug Mart publishes weekly promotional flyers highlighting discounted health products, beauty items, and seasonal specials. The current flyer for the Orchard Park location and other Kelowna stores is available through the official Shoppers Drug Mart store locator. Flyers typically feature pharmacy promotions, beauty sales, and seasonal health campaigns including flu shot availability and vitamin supplements.

The PC Optimum loyalty program allows members to collect and redeem points at all Canadian locations, including every store in the Kelowna area. Points earned from prescription medications and retail purchases can be combined with flyer specials for additional savings on health and beauty products.

Contact Information for Shoppers Drug Mart Kelowna

Reaching Shoppers Drug Mart locations in the Kelowna area can be accomplished through several methods. The Orchard Park Shopping Centre store, identified as Store #225, serves as the primary contact point for the region and can be reached by phone at 250-860-3764. The fax number for this location is 250-860-9104, and written inquiries can be directed to asdm225@shoppersdrugmart.ca.

The West Kelowna store at 525 Highway 97 South maintains a phone line at 250-769-7012 with fax capability at 250-769-7023. Other Kelowna locations primarily list fax numbers rather than direct phone contacts through pharmacy directories, suggesting prescription inquiries for these stores may be handled through the main store locator website or mobile application.

Online Prescription Management

Beyond traditional phone and email contact, Shoppers Drug Mart has invested heavily in digital prescription management. The online prescription refill portal allows patients to request medication refills, schedule pharmacy appointments, and consult with pharmacists through video calls. This digital approach has become particularly valuable for patients with mobility limitations or those managing chronic conditions requiring regular prescription updates.

The Shoppers Drug Mart mobile application and website also enable customers to transfer prescriptions between locations, check prescription status, and receive notifications when medications are ready for pickup. For Kelowna residents, these tools reduce the need for phone calls and allow prescription management at any time of day.

Pharmacy and Services at Shoppers Drug Mart Kelowna

Every Shoppers Drug Mart location in the Kelowna area operates with a full-service pharmacy, though the range of additional health services can vary by store. The Orchard Park location offers comprehensive pharmacy services including prescription fulfillment, appointment booking, and pharmacist consultations. Patients can access prescription refills through the online portal or in-person at the pharmacy counter, with most routine prescriptions processed within hours of submission.

The Bernard Avenue store (Store #2201) similarly provides pharmacy services including appointments, prescription refills, and access to current promotional flyers. This location serves downtown Kelowna residents and those working in the city centre, offering an alternative to the suburban Orchard Park location. More details about this store’s specific services are available through the Shoppers Drug Mart pharmacy page for Store #2201.

Health Services and Preventative Care

Flu shot appointments represent one of the most commonly accessed preventative services at Shoppers Drug Mart locations. Patients can book flu vaccination appointments through the store website or by contacting the pharmacy directly. The availability of flu shots typically increases during the fall season, though many locations offer vaccinations throughout the year for those who may have missed the primary campaign.

Several Kelowna-area locations participate in harm reduction programs, with the West Kelowna store at 525 Highway 97 South specifically noted for providing naloxone kits and training. This service aligns with provincial health authority initiatives to expand access to opioid emergency response tools across British Columbia. According to the British Columbia government health portal, pharmacies play a significant role in community health response and education.

Parking and Accessibility

The Orchard Park Shopping Centre location benefits from extensive parking facilities associated with the mall. Customers visiting the Shoppers Drug Mart anchor store can utilize the mall’s parking areas, with the convenience of combining pharmacy visits with other shopping activities. The integration of retail and pharmacy services within the mall environment creates a one-stop destination for health and household needs.

The West Kelowna store at 525 Highway 97 South is explicitly noted as wheelchair accessible, addressing mobility concerns for customers with physical disabilities. Other locations vary in their accessibility features, and customers with specific accessibility requirements may wish to contact stores directly to confirm available accommodations.

What Information Is Verified and What Remains Unclear?

Several key facts about Shoppers Drug Mart locations in Kelowna have been verified through multiple official sources. The Orchard Park Shopping Centre store operates from 8 AM to 10 PM daily at #1300 – 2271 Harvey Ave, Kelowna, BC V1Y 6H2, with phone number 250-860-3764. This store, identified as Store #225, offers pharmacy services, online prescription refills, and parking within the mall complex.

Certain details remain less certain or vary by location. The specific operating hours for stores other than Orchard Park and the West Kelowna Highway 97 location have not been consistently verified across sources. While pharmacy listings provide fax numbers for most locations, direct phone contacts for smaller stores are less well documented in public directories. Service availability such as flu shot booking windows and appointment schedules may also fluctuate seasonally and should be confirmed directly with each pharmacy.

The Role of Shoppers Drug Mart in Kelowna’s Healthcare Landscape

Shoppers Drug Mart occupies a significant position within Kelowna’s healthcare infrastructure, complementing physician services, hospitals, and specialized clinics throughout the Central Okanagan. The chain’s presence in Orchard Park Shopping Centre places pharmacy services within a major retail hub, accessible to both local residents and visitors to the region. This integration of health services within commercial spaces reflects broader trends in healthcare delivery that emphasize convenience and accessibility.

The multiple locations throughout Kelowna and West Kelowna ensure geographic coverage across the region’s diverse neighborhoods. From the Lakeshore Road areas to Highway 33 corridors and the expanding West Kelowna communities, residents generally have reasonable access to prescription services and basic health consultations. The availability of extended evening hours at anchor stores provides flexibility for working residents who may find traditional daytime pharmacy hours inconvenient.

Community health initiatives such as naloxone distribution at select locations demonstrate the expanding role of pharmacies beyond prescription fulfillment. As the healthcare system continues to evolve, pharmacy chains like Shoppers Drug Mart serve as frontline access points for preventative care, health education, and emergency response support.

Summary and Key Takeaways

Shoppers Drug Mart operates at least eight locations across Kelowna and West Kelowna, British Columbia, providing comprehensive pharmacy services to the Central Okanagan region. The flagship Orchard Park Shopping Centre store at 2271 Harvey Ave (Store #225) operates from 8 AM to 10 PM daily and offers full pharmacy services including prescription refills, pharmacist consultations, and appointment booking. Contact is available by phone at 250-860-3764 or through the online prescription management portal.

Additional locations span the greater Kelowna area, with the West Kelowna store at 525 Highway 97 South providing wheelchair-accessible services including naloxone kits and opioid response training. For the most accurate information about specific locations, hours, and services, customers should use the official store locator or contact stores directly. Planning visits ahead of time, particularly for prescription pickups or health appointments, ensures the best experience at Shoppers Drug Mart locations throughout the area.

Frequently Asked Questions